Privacy Policy

1. Introduction

Thank you for visiting our website. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you access and interact with our website and applications.

2. Information Collection

We may collect personal information from you when you voluntarily provide it to us through forms, such as when you sign up for our newsletter, create an account, or make a purchase. The types of personal information we may collect include your name, email address, mailing address, and payment information.

3. Use of Information

We will use the personal information collected from you to provide the services and products you request, process your payments, communicate with you regarding your account or orders, and improve our website user experience. We may also send you promotional emails or newsletters, but you can opt out of receiving such communications at any time.

4. Use of Third-Party Services

We engage third-party service providers (“Third-Party Services”) to operate our website and apps, deliver services, process data, and improve user experience, including but not limited to:

• Google Workspace Services: We use Google Workspace tools including, but not limited to, Gmail, Google Drive, Google Docs, Google Calendar, and Google Analytics to manage communications, collaboration, data storage, and website analytics. These services are governed by Google’s Privacy Policy and the Google Workspace Data Protection Guide. Google processes your data securely, does not use it for advertising purposes, and complies with applicable data protection laws such as GDPR. Google processes personal data in accordance with its Data Policy, which you are encouraged to review to understand data use and your privacy choices.
• Meta Platforms Services: We use Meta Platforms technologies including, but not limited to, Facebook, Instagram, Messenger, WhatsApp, Meta Business Suite, Meta Portal, Meta Horizon, Meta Quest, Meta Spark AR, and Meta Pay. These services support social interaction features, messaging, advertising, augmented reality, virtual reality, payment processing, and business management. Meta processes personal data in accordance with its Data Policy, which you are encouraged to review to understand data use and your privacy choices.

These Third-Party Services may collect, store, and process personal information on our behalf such as cookies, device identifiers, IP addresses, and usage data.

By continuing to use our website and services, you consent to the collection and processing of your personal information by these Third-Party Services as described here and in their privacy policies.

If you wish to opt out of Google Analytics tracking, you may use the Google Analytics Opt-out Browser Add-on. For Meta services, you may manage your ad preferences or opt out of personalized advertising via your Facebook and Instagram account settings.

5. Information Sharing

We do not sell your personal information. We share your data only with Third-Party Service providers as necessary for essential business functions such as payment processing, data hosting, analytics, marketing, and customer support. These providers are contractually obligated to protect your information and use it only for specified purposes.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze trends, and collect demographic data. You may disable cookies through your browser settings, but some functionality may be limited.

7. Data Security

We implement physical, electronic, and managerial safeguards including controlled access to data and regular monitoring of third-party service providers. However, no internet data transmission or storage can be guaranteed fully secure.

8. User Responsibilities

You are responsible for safeguarding your account credentials and not sharing access or data links containing your personal information with unauthorized parties. You are liable for all activities conducted under your account.

9. Third-Party Websites

Our website may provide links to third-party sites. We do not control these sites or their privacy practices and assume no responsibility for their content or policies.

10. Children’s Privacy

Our website is not intended for individuals under 13 years old. We do not knowingly collect personal information from children under 13. If we learn personal data from a child under 13 has been collected, we will promptly delete it.

11. Your Rights

You may request access, correction, or deletion of your personal information by contacting us at [Insert Contact Information]. We will respond promptly in accordance with applicable laws.

12. Updates to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted here, and continued use of the website constitutes acceptance of the updated Policy.

Terms of Use

1. Acceptance of Terms

By accessing and using this website, you agree to comply with and be bound by these Terms of Use. If you do not agree, please do not use our website.

2. Intellectual Property

All content, including text, images, logos, and graphics, is protected by copyright and other intellectual property laws. You may not copy, distribute, or modify content without prior written consent.

3. Prohibited Conduct

You agree not to disrupt or harm the website or its users, including hacking, injecting malware, unauthorized access, or any illegal activities.

4. User Accounts

Certain features require you to create an account. You are responsible for maintaining the confidentiality of your credentials and liable for all activity under your account.

5. Security and Data Integrity

You agree to protect your account information and not share access credentials or links to third-party services containing your personal data with unauthorized parties. Attempts to interfere with our services may result in termination and legal action.

6. Disclaimer of Warranty

Our website and services are provided “as is” without warranties of any kind. We do not guarantee accuracy, completeness, or reliability. Use is at your own risk.

7. Limitation of Liability

We and our affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or services, even if advised of possible damages.

8. Governing Law

These Terms shall be governed by the laws of Zimbabwe. Any dispute shall be exclusively resolved in courts located in Zimbabwe.

9. Changes to Terms of Use

We reserve the right to modify these Terms at any time without prior notice. Continued use after changes constitutes acceptance of the revised Terms.

10. Contact Us

If you have questions about this Privacy Policy or Terms of Use, or want to exercise your rights, please contact us at: [Insert your contact email or physical address]